Industry Insight

Creating dialogue and discussion to the Self Storage Industry
Your Merchant ID: The Foundation for Revenue

Your Merchant ID: The Foundation for Revenue

Most storage owners understand occupancy rates, rental pricing, and delinquency management. Far fewer understand the Merchant ID (MID) that powers every credit card and ACH transaction flowing through their business. Yet this often-overlooked component of payment processing plays a critical role in how quickly you get paid, how transactions are tracked, and how effectively your facility can scale.

Does a Gate Really Make a Storage Facility More Secure?

Does a Gate Really Make a Storage Facility More Secure?

Many self-storage customers assume a gate automatically means better security, but the reality is more nuanced. This article examines the difference between perceived security and actual security, exploring how access control, surveillance, lighting, property maintenance, and integrated management software work together to create a safer and more efficient storage operation.

Can a Remote Self-Storage Facility Outperform a Fully Staffed Location?

Can a Remote Self-Storage Facility Outperform a Fully Staffed Location?

Many successful operators manage facilities remotely using cloud-based software, automated payments, digital leases, and customer support teams. But is remote management right for every facility? Fourside Solutions explores the advantages and tradeoffs of remote versus manned facilities in our latest article.

Top 10 Things I Wish I Had Known Before Entering the Storage Business

Top 10 Things I Wish I Had Known Before Entering the Storage Business

Payment processing, collections, customer communication, software integrations, gate access, and operational efficiency can have a bigger impact on profitability than many realize. Fourside Solutions has identified 10 lessons that consistently separate thriving facilities from struggling ones.

Self Storage Technology Supports the Off-Hour Self-Storage Customer

Self Storage Technology Supports the Off-Hour Self-Storage Customer

Barclay Self Storage started as a new business venture for two full time employees in the financial industry. They realized that the Self Storage industry was largely a cash-and-checks industry. With the rapid expansion of online and digital payments, the one industry that seemed to be lagging behind was the self storage industry. 

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